Refund policy

Vault Body Studio Refund Policy

At Vault Body Studio, we take pride in the quality of our products and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Refunds:

• Eligibility: To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
• Time Frame: Refund requests must be made within 30 days of the purchase date.
• Process: To initiate a refund, please contact our customer support team at [your email/contact info]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [your email/contact info].

Non-Refundable Items:

• Gift cards and any promotional items are non-refundable.

Shipping Costs:

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.

Contact Us: If you have any questions about our refund policy, please contact us at [your email/contact info].